TUYỂN DỤNG NHÂN VIÊN ĐẶT PHÒNG – RESERVATIONIST LAPOCHINE BEACH RESORT

MÔ TẢ CÔNG VIỆC/ JOB DISCREPTION

- Processes reservations by mail, telephone, telex, cable, fax or central reservation systems referral.

- Processes reservations the sales office, other hotel departments, and travel agents.

- Creates and maintains reservation records by date of arrival and alphabetical listing.

- Determines room rates based on the selling tactics of the hotel

- Prepares letters of confirmation.

- Communicates reservation information to the front desk. Processes cancellations and modifications and promptly relays this information to the front desk.

- Handles daily correspondence. Responds to inquires and makes reservations as needed.

- Responsible for keeping accurate records about customer bookings, payments, and any additional information that hotel staff might need when interacting with a guest.

- Work on Smile system.

QUYỀN LỢI ĐƯỢC HƯỞNG/ BENEFIT

- Competitive salary & other benefit

- Free transportation provided Hue to resort

- Opportunity in being trained, developing and career promotion.

- Other benefit: will be discussed in the interview.

- Able to sign Indefinite-term labor contract after probationary

YÊU CẦU CÔNG VIỆC / REQUITMENT

- Having relevant experience in hospitality

- Customer Service/Communication Skills

- Problem-Solving Skills

- Good communication and writing in English